Can I get a signed DPA / AVV?

Yes. We sign a standard German GDPR DPA (Auftragsverarbeitungsvertrag) on request - reach out from /sales. The text is the standard form most customer DPOs already know, no surprise clauses; we also accept your own paperwork if your legal team prefers their template. Reply time is within a working day. Most teams under 50 seats don't need one (the standard plan terms cover the legal posture); larger setups get a short signed addendum alongside.

How do I export my data?

Account settings → export. Returns a JSON archive containing every record you own, every file you uploaded, and the relevant audit-log entries. No support ticket, no waiting period, no fee. Same export shape works on every plan.

How do I delete my account?

Account settings → delete. Confirms once, then removes records, files, embeddings, and audit-log entries within 30 days. Stripe payment metadata stays as long as German tax law requires it (10 years), in line with §147 AO; everything else is gone.

Who are your subprocessors?

Two: Stripe (payment processing only, transferred under the EU-US Data Privacy Framework) and our transactional mail relay (EU-hosted). Neither sees your records. The full list and what each one is allowed to touch lives at /privacy and /security.

Does Sprachmemo use Google Analytics or Meta Pixel?

No. No third-party analytics at all. Device + session metrics live in our own Postgres + Redis. The cookie banner that GA / Meta require doesn't apply because we don't load them - one fewer dialog between a visitor and the page they came for.

Sprachmemo

Compare

Sprachmemo: the GDPR-friendly alternative to Otter.ai

Plain-language privacy notice, standard German GDPR DPA available on request, self-serve export + delete.

GDPR alternative

Otter.ai

Privacy

Compare

Julia YukovichCo-Founder + CEO

·February 4, 2026·

2 min read

GDPR isn't a checkbox - it's a posture. If you're moving off Otter.ai because their AVV / DPA is opaque, Sprachmemo is what a clean alternative looks like: subprocessor list of two (Stripe + mail relay), self-serve export + delete from account settings, and a standard German GDPR DPA on request when your procurement team needs one.

At a glance

Otter has a richer collaboration surface and a longer-trained English model. Sprachmemo wins on hosting, on the data-ownership posture, on German-language accuracy out of the box, and on the no-account anonymous recording path. Pick by which of those matters more.

GDPR posture

GDPR is a posture, not a checkbox

Three things matter under GDPR for a tool like this: (1) lawful basis for processing, (2) data subject rights (export, delete, port), and (3) the auftragsverarbeitungsvertrag / DPA chain. Sprachmemo treats them as engineering invariants, not legal optics. Lawful basis is the contract you sign with us. Subject rights are self-serve from your account settings - no support ticket required. The subprocessor list has two entries (Stripe + mail relay). A standard German GDPR DPA is available on request from /sales whenever your procurement team needs one - we don't charge for it and don't gate it behind a plan tier. Where Otter.ai sits on each of these is the rest of this page.

Sprachmemo vs Otter.ai: GDPR comparison

	Ours Sprachmemo	Theirs Otter.ai
Hosting region	Germany (Hetzner Falkenstein)	USA (AWS)
Transcription engine Whether the engine is open source and inspectable.	Vosk (open source, on our servers)	Proprietary, hosted on their infra
AI training on your audio		Yes by default, opt-out in settings
Anonymous recording Record before creating an account.
German out of the box		English-only on free plan
Editable transcript
Live in-meeting transcription
Speaker labels
Audio export (your file back)		On paid plans
Pricing entry	Free, no credit card	Free with 300 min/month, then USD 16.99+/mo

When to pick which

Pick Sprachmemo when

Your audio includes anything you wouldn't want screenshot to a US tech firm (patient notes, legal calls, business strategy, family conversations).

You're recording in German and don't want to pay extra for an accuracy upgrade.

You want a low-friction tap-and-talk surface without onboarding through a meeting integration.

Your team is small enough that 'live in-meeting captions' isn't on the must-have list.

Pick Otter.ai when

You need live captions inside a Zoom or Google Meet call and your team is on US infra already.

Speaker separation is critical (panel discussions, multi-host podcasts, sales-call coaching).

English-only workflow and you've already standardised on Otter for the team.

GDPR questions

What customer data-protection teams typically ask before signing a DPA.

Start with Sprachmemo

Free plan, no credit card. We host in Germany. Export + delete are self-serve.

Written by

Julia Yukovich

Co-Founder + CEO

Julia is one of the Co-Founders. She handles design, product direction, and most of the support replies that arrive in the morning.

julia.yukovich at aicuflow dot comLinkedIn